Wednesday, May 28, 2008

CRM: Logging in as other users

A client asked: When I open the CRM web client using http://crmserver:5555, it opens with my user logon. Is there a way to logon as other users?

Yes, there are a couple of ways. They are detailed below:

* Open Internet Explorer options
* Select security options > select Intranet Options > Custom Level
* At the bottom in User Authentication > check “Prompt for user name
and password” instead of “Automatic logon”.
* This will ask you for another user logon

This method may not work depnding on your authentication. The other way is to do the following:

* Right-click on the Internet Explorer icon
* Select Run As and fill in the user of choice
* This will open up the browser as that user and
* Type in the CRM web page it will open as that user

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