Friday, September 25, 2009

GoldMine: Delete Attachments with Email

A client asked: When I delete an email in GoldMine, the attachments are not removed. Is there a way to delete both emails and attachments?

Yes, since email attachments are not be removed by default, you need to do the following to also delete the attachments with the email:

* Select Tools > Options from the menu.
* Select the E-mail tab.
* Click on 'More Options' to open the 'E-mail Preferences' dialog box.
* Select the 'Advanced' tab.
* In 'Message', check 'Delete attachments when deleting the mail'.

Now whenever you delete an email, the email attachments will also be deleted.

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