Wednesday, December 30, 2009

GoldMine: Installation Information

A client asked: I having a problem upgrading GoldMine. Can you direct me to where GoldMine stores information regarding previous versions?

There are several places to look when troubleshooting a problem if the GMPE installer does not properly detect the previous version of GoldMine or does not pick the correct folder where GoldMine is installed.

The primary key used to decide whether it is a new installation or an upgrade is:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\gmw*.exe

The installer also looks at several variables in:
HKEY_LOCAL_MACHINE\SOFTWARE\FrontRange Solutions\GoldMine
In particular, TargetPath determines what folder the GoldMine is installed to.

GoldMine installer also depends on information stored by Microsoft MSI Engine; this information is not documented and is not editable. It can be deleted by using the Microsoft Office uninstall utility (search for msicuu2).

Reviwing this information can assist in locating where the problem resides when troubleshooting an installation or upgrade. However, unless you are very experienced with registry edits, you should contact Front Range or your GoldMine partner before proceeding with any changes.

You should also back up your registry before doing anything.

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