Monday, November 29, 2010

MSCRM: Finding Answers to your Microsoft Dynamics CRM Questions/Issues

A Client recently asked: “What is the best resource for getting answers to my Microsoft Dynamics CRM questions/issues.. other than the Marks Group of course?”

When you buy Microsoft Dynamics CRM, you receive a wealth of resources at your fingertips. In addition to a comprehensive set of Help available in the product, the Resource Center links you to the thriving CRM community and provides a diverse range of articles aimed at helping you be effective at Customer Relationship Management (CRM) for the long haul.

Get tips from peers, receive answers from experts, access the community, learn from real-world scenarios, and get step-by-step guidance.

Go to the Resource Center in the Microsoft Dynamics CRM 4.0 application and choose to search the Microsoft Knowledge Base (KB).
The Advanced Search is displayed where you can instantly filter your searches on Dynamics CRM only KB and community solution content.

Want only KB content? Uncheck the Community solutions content, Microsoft Office One line, and Microsoft Answers and Windows Online checkboxes.

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