There are two ways to search: within a Call Record form or using a toolbar button.
To Search the Internet within a Call Logging Form:
On the Subset, Call Log, Detail, Assignment, or Journal form, right-click a field, and select Search Internet. The search engine opens on the Web tab.
If the field you right-click is populated, that value becomes the search word (except memo fields: if you do not select a word or phrase, the Internet search field will be empty), or you can select a word or phrase in the field to be the search value.
If the field you right-click is empty, the Internet search field will also be empty.
To Search the Internet using a Toolbar Button:
- Click Edit > Toolbar > Customize (or click drop-down arrow at right end of main toolbar, then click Customize). The Customize dialog box opens.
- Click the Commands tab.
- Click the Solution category, then drag the Search in Internet button (and field) into the desired position on the Call Logging main toolbar.
- To perform an Internet search, type the search word/phrase in the Search in Internet field, then press the Enter key. The search engine opens on the Web tab.
Click the drop-down arrow in the Search in Internet field to view and select from the history of searches.