I love GoldMine e-mail. Having a running conversation in a clients' History tab is invaluable to me. But sometimes an e-mail conversation can run long and every reply I make quotes the entire body text by default.
Did you know that if you select a certain block of text in an e-mail body, GoldMine will only quote that in the response? Try it!
1. Open an e-mail from your Inbox
2. Before you hit Reply, select the body text you'd like to see in the response
3. Now hit Reply
You'll notice that your Reply e-mail is now only quoting the selected text.