Thursday, September 29, 2011

HEAT – Lock and Unlock User Accounts

You can lock user accounts to prevent users from logging on to the system. This feature is useful if you need to place a temporary hold on a Login ID.


To Lock a User Account:

  1. In the Administrator Dashboard, click the View Current Users in the System link in the System Security section (or, in the Administrator main window, select Security>User Status from the menu bar). The User Status dialog box opens, listing the users in the your system, displaying the Login ID, the user name, and, in the Status column, the module(s) the users are logged onto. 
  2. Select the user whose account you want to lock, then click Lock. The user Status changes to Locked. To lock all user accounts at once, click the Select All button.

    Note: To select more than one user account at a time, press the Ctrl key.
  3. Click Exit.

To Unlock a User Account:

  1. In the Administrator Dashboard, click the View Current Users in the System link in the System Security section (or, in the Administrator main window, select Security>User Status from the menu bar). The User Status dialog box opens, listing the users in the your system.
  2. Select the user whose account you want to unlock and click Reset. To unlock all user accounts at once, click the Select All button.

    Note: To select more than one user account at a time, press the Ctrl key.
  3. Click Exit.

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