Monday, January 30, 2012

QuickBooks: “Sunset” of ALL 2009 Versions

It’s that time of year again – Intuit’s annual “Sunset” of older versions of QuickBooks. If you are using QuickBooks 2009 then you won’t be able to use certain services and features after May 31 2012.

In a nutshell, you lose any kind of feature that uses an online service from Intuit. Any feature that is self contained in your computer will continue to work, but if it requires any sort of updates or services via the Internet, you have to upgrade to a currently supported version. This should include the following in the US Windows versions:

-- QuickBooks Assisted, Basic, Standard or Enhanced Payroll
-- Employee Organizer
-- QuickBooks Merchant Service and Billing Solutions
-- QuickBooks Email (using their server)
-- Bill Pay and Online Banking
-- Intuit Technical Support Plans and Services

This also means that you won’t be getting any more updates to your copy of QuickBooks. No more bug fixes, no more new features. Note that this should NOT affect most third-party products that integrate with QuickBooks, but you should check with your vendor to be sure. This is a key issue in some cases. If you want to reinstall your 2009 program on a new computer, that program will not be updated automatically. You may be installing the R1 release if you install from a CD. Sometimes that creates an issue where the new install cannot access your existing QuickBooks company data if it had been used with a later release.

What Should You Do?
If you are using QuickBooks, the standard answer is “now is the time to upgrade”. Upgrading should be relatively painless going from QB 2009 to 2012, although there can sometimes be problems that range from minor annoyances, to major concerns.

As a Certified QuickBooks ProAdvisor, I will be able to help you and you should feel free to reach out.

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