Tuesday, March 20, 2012

GoldMine : How many licenses do you need?

We have had a lot of upgrade questions lately; mostly revolving around the number of seats that folks may or may not need. Here is the story: when you're upgrading your GoldMine, you need not upgrade every seat that you own. If you, for example, own 30 seats but are only really actively using 25, then you can get away with purchasing the upgrade for the 25.

Which brings us to the actual tip; how do I know how many seats I need? There are two numbers in play here. The first is how many licenses do you own?

To see this;

1. Log into GoldMine as MASTER or equivalent

2. Select Tools | Configure | License Manager from the top level menu

You can always see how many licenses are available by looking at the upper right hand corner of the license manager. The total number of [locally] available licenses can be calculated by subtracting the "Dist" (distributed, say for GoldSync Users, or separate GoldMine installations) number from the "Total Users" number.

To see how many licenses you are using at any given time;

1. Log into GoldMine as MASTER or equivalent

2. Select Tools | Users Settings from the top level menu

3. Click on the "Logged" column header to sort the list by who is logged in

4. Simply count the number of Users who are Logged "In", or right-click and Export the list to Excel

Pro Tip : In cases of a "dirty" workstation shutdown, a user may be identified as being logged "In" when they are not. To clear these "sticky" seats, simply reboot the GoldMine server.