When my client tries to restore his back up file he gets an error notice saying this file is read only and it needs to be saved in another format. This is not a new problem; it occurs sporadically but has now popped up more frequently. Has anyone seen this before?
I’ve had this happen also and found that for some reason the file was marked read only. If you are familiar with Windows and know where to find the data file, it isn’t hard to change the status of this file.
Here is what you will need to do - right click on the icon for the company data file, and then click properties (this will be the last menu choice).
On the General tab, at the bottom in the Attributes section, there will be two boxes – one Read Only and the other Hidden. Uncheck the Read Only. Restoring the backup file should work fine now.
When you choose to restore a backup, QuickBooks will open the Save Company File As window. Locate the company file you are replacing, then right-click on the file name. This will open a menu.
Select the Delete option from this menu, which will delete the existing file. Then you can click on the Save button to save the file in this location.