Suppose you’d like to have your Outlook session automatically open to the Dashboards from your Microsoft Dynamics CRM 2011 system.
This is an Outlook setting. Perform the following steps:
· In Outlook, drop down on File
· Choose Options
· Choose Advanced
· In the “Start Outlook in this Folder” - Choose the Dashboards folder.
You can choose any folder in the CRM system that you would like to open up with in Outlook.
Note that this a per user Outlook setting and cannot be centrally administrated from CRM.