Thursday, May 30, 2013

MSCRM: Implementing Activity Feeds

Activity Feeds are a Microsoft Dynamics CRM version of a LinkedIn or Facebook home page where it displays recent 'activities' or updates related to those entities in which you choose to follow. It provides an event-driven view of changes in your Dynamics CRM. A new lead is created, an account is reassigned, a case is resolved, an opportunity advances through the pipeline: these are all examples of the kinds of events that can be surfaced through feeds. They, however, are not social CRM and have nothing to do with social media. The current release is intended for an “internal audience”. It exposes information about Dynamics CRM records to Dynamics CRM users.

Some of the features are as follows:
* A What’s New area is added to your Workplace area.
* Share an insight with your colleagues or update your status
* Edit your personal profile and add a photo
* View who and what you are following in the Activity Feed area
* See other user's status updates

Activity Feeds are composed of the following components: Wall, Post and Follow.

The wall is where the activity feeds are shown activity feeds. Users all have a personal wall, which is what you see when you click What’s New at the top of the Workplace. Records can also have a wall – not surprisingly referred to as the Record Wall. If an entity is configured to have a record wall, you can access it by clicking Record Wall in the form navigation. You can enter a personal status in the Text Box at the top.

Posts are what make up your activity feed. Every item appearing on a wall is a single post record. Part of the power of the activity feeds implementation comes from this architecture: post is an entity. You can create advanced find queries for post and create workflows with posts and posts can trigger workflows.

If a record type is enabled for activity feeds you can follow it. For example, you might follow an account or an opportunity record that you’re particularly interested in. If you follow a record, any post made on that record’s wall will appear on your personal wall as well.

Most record types now have Follow and Un-follow buttons on the ribbon; they will only be clickable if a record type is enabled for feeds.

Configuring Activity Feeds

Activity Feeds are included in a managed solution package. Depending on your deployment scenario, you may or may not have to import the solution package from the Dynamics marketplace and import it before you can use them. In this case, nothing is configured automatically, and you will need to configure activity feeds.

Generally, activity feeds are included automatically in your organization. In this scenario, activity feeds (Configurations) are enabled for several entities, and post rules are activated for the lead, opportunity, case and dialog record types.

After the solution is imported, you will see two new options in the System area of Settings: Activity Feed Configuration and Activity Feed Rule.

Activity Feed Configuration

Activity feeds are configured on a per entity basis. Basically, in order to enable activity feeds for an entity, you need to add a configuration record for it. After installing the solution, for example, you can follow these steps to enable activity feeds for the Lead entity:

* In the Navigation Pane, click Settings, and then click Activity Feeds Configuration.
* On the ribbon, click New. The Post Configuration form appears.
* Type lead in the Entity Name field, and select the Enable walls… option.
* Click Save & Close, and then publish the Lead entity as instructed.

You can enable activity feeds for most record types, including: Contact and Account, Lead, Opportunity, Case. Activity records such as Task, Appointment and Custom entities.

When setting up a post configuration (i.e., enabling an entity for activity feeds), you cannot browse to the entity – you need to type it in.
After enabling feeds for an entity you can follow it and you can post updates on a record’s wall (assuming the Enable walls… option is selected). You can also select multiple records and follow them all at once.

Activity Feed Rules

By itself, enabling activity feeds (i.e., creating a configuration record) for a record type doesn’t do anything except gives users the ability to follow records of that type. In particular, it doesn’t specify anything about the events that might cause posts to get pushed out automatically. That’s the job of rules.

Rules specify when posts will be automatically created for certain record types. You cannot create rules. Currently rules can only be created by the system, and they are only created for certain record types! Suppose you followed the steps in the previous section and enabled activity feeds for the Lead Entity. If you then click Activity Feeds Rules, you will see a New Lead created and A Lead has been qualified Rules which are automatically created.

Some items to consider considering rules:

* You cannot create rules yourself – there’s no UI to create or manage them. The system creates them automatically, but only for certain record types.
* Case, opportunity and lead all have post rules automatically created, as do the activity types task, appointment and phone call.
* Custom entities can be enabled for feeds, but they do not have any post rules created automatically.
* For the rules the system creates, you can activate or deactivate them, and you can also delete them.
* Post Configurations can be deactivated or activated. If you deactivate a configuration (e.g., for opportunity), any associated rules are deactivated. If the configuration is then activated again, ALL rules for that entity will be activated (even in cases where they are not all activated the first time you configure the entity).
* Configurations can also be deleted. If they are, any associated rules are deleted.

You can also follow Users. When a User is followed, the rules that are activated above will post items to your wall when the User you are following also makes changes to those entities.

4 comments:

Atul Bhagat said...

Good article

iphone 6 cases for protection said...

Now this doesn’t confirm anything. We could still see some devices left behind on iOS 8.4. What it does do though is leave the door wide open for a widespread iOS 9 release.

wei coco said...

Omega is an affluence watchmaker based out of
louis vuitton replica Switzerland whose on the internet autograph are world-renowned for their adorableness and aloft top quality. Founded at La Chaux-de-Fonds, Switzerland in 1848 by Louis Brandt, Omega is beat by abounding of the lot of replica shoes affecting humans today. Presidents, actors and acclimatized icons are consistently aboveboard adorning their wrists with Omega watches. Louis Brandt initially bought places for gucci replica his key-wound assimilation abridged Replique Montre Rolex from belted craftsman. Afterwards his death, yet, his two sons acquainted a centralized adeptness action would after-effects academy aloft merchandise. This would serve as the alpha of Omega’s prominence. It was abandoned a abbreviate accumulated of time afterwards that the action became an industry regular.Each of Brandt’s sons, Louis-Paul and C?sar, anesthetized abroad in 1903 bequeathing their dior replica advantage to four youths (the oldest accepting 23). At this time, 240,000 watches had been produced celebration year by a agents of 800. The new owners, accepting their youth, affiliated to acclamation the accession and by the seventies, it had about-face into the third abettor of able watches aural the angel (and accumulated one accurate in Switzerland). Sad to say, Omega faced acerbic cyberbanking challenges throughout the bread-and-butter recession amidst 1975 and 1980 and had to become bailed out in 1981. There were talks of a abeyant get out from Seiko, a advancing watch manufacturer, but abolishment came to fruition. Rather, afterwards years of cyberbanking restructuring and accession mergers, the Swatch Group was formed in 1998 and is now the sole artisan of
http://www.enjoywarwickshire.co.uk and added watch brands.





林磊 said...

2016-2-20 leilei
jordan retro 8
christian louboutin uk
air jordan 4
burberry outlet
ralph lauren outlet
air max
louis vuitton
tiffany and co
ugg outlet
oakley sunglasses
jordan retro 4
coach outlet online
ray ban sunglasses
oakley sunglasses
nike store uk
coach factory outlet online
michael kors handbags
coach factory outlet online
nike huarache
toms outlet
canada goose jackets
ugg boots
louis vuitton borse
burberry outlet
air jordan 8
chaussure louboutin
canada goose jackets
nike outlet
nike trainers
longchamp le pliage
louboutin outlet
montblanc pens
toms shoes
christian louboutin
ray bans
burberry scarf
michael kors bags
nike sb dunks
cheap jordans
pandora charms
michael kors handbags