Scenario 1- Within Outlook: In this example I'm looking at contact "Patrick Sands" and I'd like to print this record. I simply type ctl-p (or click File==>Print). Your printout will look like this:
Not very pretty, but the information is there.
Scenario 2- From the web browser: Click on the Gear in the right-hand corner, then click "Print Preview". The preview window opens and looks like this:
The printout generated from the web browser is much like the form.
And there you have it, two different ways to print a record with two very different results.