Wednesday, March 25, 2015

MSCRM 2015: New Business Rule Feature- IF Then Else

If your CRM Online Organization hasn't transitioned to MSCRM 2015 yet, it will sometime in the next 3 months.  There are some exciting new features in Business Rules, my favorite is the addition of the "Else" to the If-Then condition. 

I often use Business Rules to Show or Hide fields depending on the value of another field, for example, If x=y, show field a, otherwise hide field a.  Prior to MSCRM 2015, I needed two Business Rules to accomplish this- One with the logic "If x=y, Show field a" another with the logic "If x not equal y, Hide field a".

Thanks to the addition of the Else condition, I can now accomplish this with one Business Rule:

Note that The ELSE  can also include a condition (ELSE IF). 



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